A bit of cleanup today

Dear Stars,

Some subscribers had payment cards that had expired or insufficient funds in their account.

In March, we cancelled some inactive subscriptions that had gone unpaid for a fair period of time.

Prior to cancellation, we had contacted these subscribers multiple times to give them an opportunity to pay. The subscribers affected by the cancellation had been unable to access your content during this unpaid period.

We are always in touch with your subscribers and it helps to increase the number of re-subscribed users by 10-15%.